1. Acceptance of Terms

By accessing and using the services provided by Bright Image Global ("Company", "we", "us", or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Modification Rights

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes your acceptance of the revised terms.

2. Services Description

Service Overview

Bright Image Global provides professional image editing services including but not limited to:

  • Clipping Path Services
  • Background Removal
  • Image Masking
  • Photo Retouching
  • Color Correction
  • Image Manipulation
  • E-commerce Image Editing

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access to our services. We may temporarily suspend services for maintenance, updates, or other operational reasons without prior notice.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including the availability of any feature, database, or content.

3. User Account

Account Registration

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Take responsibility for all activities that occur under your account

Account Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms and Conditions or any applicable laws.

4. Payment Terms

Fees and Billing

All services are subject to applicable fees as outlined on our pricing page. You agree to pay all charges incurred through your account at the prices in effect when such charges are incurred.

Payment Methods

We accept various payment methods including credit cards, debit cards, and electronic transfers. By providing payment information, you represent that you are authorized to use the payment method.

Refund Policy

Refunds are processed according to our refund policy. Generally, we offer refunds for services not delivered as described or in cases of service failure. Refund requests must be submitted within 14 days of service completion.

Late Payments

Late payments may be subject to interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5. Intellectual Property

Our Intellectual Property

All content, features, and functionality available through our services, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Bright Image Global and are protected by international copyright, trademark, and other intellectual property laws.

User Content

By submitting images or other content to us for editing, you represent that you have the necessary rights and permissions to use and modify such content. You retain ownership of your original content but grant us a license to use, modify, and display the content as necessary to provide our services.

Edited Content

Upon full payment, you receive a non-exclusive, perpetual license to use the edited images for your intended purposes. We retain the right to display edited images in our portfolio unless otherwise agreed in writing.

6. User Responsibilities

Prohibited Activities

You agree not to use our services to:

  • Upload, post, or transmit any content that is unlawful, harmful, or infringes on intellectual property rights
  • Impersonate any person or entity or falsely state your affiliation
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to any portion of our services
  • Use our services for any illegal or unauthorized purpose

Content Guidelines

You are solely responsible for the content you submit for editing. We reserve the right to refuse service for any content that we deem inappropriate, illegal, or in violation of these terms.

7. Service Limitations

Turnaround Time

We provide estimated turnaround times for our services but do not guarantee specific completion times. Turnaround times may vary based on project complexity, volume, and other factors.

Quality Assurance

We strive to provide high-quality services but cannot guarantee that our services will meet all your expectations. We offer revision options as outlined in our revision policy.

Technical Limitations

Our services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. We are not responsible for any delays, delivery failures, or other damage resulting from such problems.

8. Termination

Termination by User

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use our services will immediately cease.

Termination by Company

We may suspend or terminate your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

Effect of Termination

Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Disclaimer

Service "As Is"

Our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Guarantees

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We do not guarantee the results that may be obtained from the use of our services.

Third-Party Services

Our services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Limitation of Liability

Direct Damages

To the maximum extent permitted by applicable law, in no event shall Bright Image Global, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

Liability Cap

Our total liability to you for all claims arising out of or relating to these terms or your use of our services shall not exceed the amount paid by you to us for services in the six months preceding the claim.

11. Governing Law

Applicable Law

These Terms and Conditions shall be governed and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising from these Terms and Conditions shall be resolved through friendly negotiations. If negotiations fail, the dispute shall be submitted to the competent courts of Bangladesh.

International Users

Our services are controlled and operated from Bangladesh. We make no representations that our services are appropriate or available for use in other locations. Those who access our services from other locations do so on their own initiative and are responsible for compliance with local laws.

12. Changes to Terms

Modification Rights

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Continued Use

By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our services.

Notification

We will notify users of material changes to these Terms and Conditions through our website or via email. It is your responsibility to review these Terms periodically for changes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Legal Department

Email: legal@brightimageglobal.com

Phone: +8801681866775

Mailing Address

Bright Image Global
984, Rupatok, Road no.20/1 Basal
Bangladesh

Customer Support

Email: support@brightimageglobal.com

Phone: +8801681866775

Response Time

We typically respond to legal inquiries within 3-5 business days. For urgent matters, please indicate "URGENT" in your communication.

Terms & Conditions Inquiry Form