1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account with EditY
- Upload images for editing services
- Contact us for customer support
- Subscribe to our newsletter or marketing communications
- Participate in surveys or promotional activities
This information may include:
- Name and contact information (email address, phone number)
- Billing and payment information
- Account credentials (username, password)
- Images and files you upload for editing
- Communication preferences
Usage Information
We automatically collect information about how you use our services, including:
- Pages visited and features used
- Time spent on our platform
- Click patterns and navigation paths
- Service usage statistics
- Error logs and performance data
Technical Information
We collect technical information about your device and connection:
- IP address and location data
- Browser type and version
- Operating system and device information
- Screen resolution and display settings
- Referral URLs and search terms
2. How We Use Your Information
Service Delivery
We use your information to provide and improve our image editing services:
- Process and edit your uploaded images
- Deliver completed projects to you
- Manage your account and preferences
- Process payments and billing
- Provide customer support and technical assistance
Communication
We may use your contact information to:
- Send service-related notifications
- Respond to your inquiries and support requests
- Send marketing communications (with your consent)
- Notify you about updates to our services or policies
- Conduct surveys and gather feedback
Service Improvement
We analyze usage data to:
- Improve our editing algorithms and tools
- Enhance user experience and interface design
- Develop new features and services
- Monitor and analyze service performance
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:
- Payment processing and billing
- Cloud storage and data hosting
- Email delivery and communication
- Analytics and performance monitoring
- Customer support services
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the rights and safety of our users
- Investigate fraud or security issues
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
4. Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- AES-256 encryption for data storage
- Secure cloud infrastructure with redundancy
- Regular security audits and penetration testing
- Multi-factor authentication for account access
Administrative Safeguards
- Limited access to personal information on a need-to-know basis
- Employee training on data protection and privacy
- Regular review and update of security policies
- Incident response procedures for data breaches
- Vendor security assessments and agreements
Physical Safeguards
- Secure data centers with access controls
- Environmental monitoring and protection
- Backup and disaster recovery procedures
- Secure disposal of hardware and media
6. Your Rights and Choices
You have several rights regarding your personal information:
Access and Portability
- Request a copy of your personal information
- Download your data in a portable format
- Receive information about how we process your data
Correction and Updates
- Update your account information and preferences
- Correct inaccurate or incomplete data
- Modify your communication preferences
Deletion and Restriction
- Request deletion of your personal information
- Restrict processing of your data
- Object to certain types of data processing
Marketing Communications
- Unsubscribe from marketing emails
- Opt out of promotional communications
- Manage notification preferences
To exercise these rights, please contact us using the information provided in the Contact section.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Account Information
- Retained while your account is active
- Deleted within 30 days of account closure
- Some information may be retained for legal compliance
Project Files and Images
- Original files deleted after project completion
- Edited files available for download for 90 days
- Backup copies deleted after 1 year
Communication Records
- Customer support records kept for 2 years
- Marketing communication records kept for 3 years
- Legal and compliance records kept as required by law
Analytics and Usage Data
- Aggregated data may be retained indefinitely
- Personal identifiers removed after 2 years
- Technical logs deleted after 1 year
8. International Data Transfers
EditY operates globally, and your information may be transferred to and processed in countries other than your own:
Transfer Safeguards
- Standard Contractual Clauses (SCCs) for EU data
- Adequacy decisions for approved countries
- Binding Corporate Rules for internal transfers
- Certification schemes and codes of conduct
Data Processing Locations
- Primary servers located in secure data centers
- Backup systems in geographically diverse locations
- Content delivery networks for performance optimization
- Third-party services with appropriate safeguards
Your Rights for International Transfers
If you are located in the EU, UK, or other regions with specific data protection laws, you have additional rights regarding international transfers of your data.
9. Children's Privacy
EditY is committed to protecting the privacy of children:
Age Restrictions
- Our services are not intended for children under 13
- We do not knowingly collect information from children under 13
- Users between 13-18 must have parental consent
Parental Rights
- Parents can review their child's information
- Request deletion of their child's data
- Refuse further collection of their child's information
If We Learn of Child Information
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:
Notification of Changes
- Email notification for material changes
- Website banner for policy updates
- Updated "Last Modified" date
- Summary of key changes provided
Your Continued Use
Your continued use of our services after policy updates constitutes acceptance of the revised policy. If you disagree with changes, you may discontinue using our services.
Previous Versions
We maintain archives of previous policy versions for reference. You can request access to previous versions by contacting us.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
Email: privacy@edity.com
Phone: +1 (555) 123-4567
Mailing Address
EditY Privacy Department
123 Digital Avenue
Tech City, TC 12345
United States
EU Representative
Email: eu-privacy@edity.com
EditY Europe Ltd.
456 Innovation Street
London, UK EC1A 1BB
Response Time
We aim to respond to privacy inquiries within 30 days. For urgent matters, please mark your communication as "URGENT - Privacy Request".